If you haven’t synced the device with iTunes and Find My iPhone is enabled on the device, visit the Find My iPhone page at in your web browser and sign in with your iCloud account and password.
#Find my iphone passcode reset how to#
RELATED: How to Track, Disable, and Wipe a Lost iPhone, iPad, or Mac Select “Restore From iTunes Backup” while going through the setup process again. If iTunes doesn’t ask for a passcode, you can visit the device’s summary screen in iTunes and click “Back Up Now” to make a backup.Īfter the backup is complete, click “Restore iPhone” or “Restore iPad.” You’ll be able to restore it from the backup you’ve just created, setting up a new passcode while you do so. If you’re asked for a passcode, you won’t be able to back up or restore the device from within iTunes - you’ll have to use one of the below methods instead. Try another computer you’ve synced with previously. If iTunes asks for a passcode, you won’t be able to provide it if you can’t get past the lock screen. To do this, connect your iPhone or iPad to a computer you’ve previously synced with an open iTunes. If you’ve previously synced your iPhone or iPad to iTunes on a Mac or PC, you can have iTunes make a fresh backup and restore that backup. You won’t lose any data if you can do this. RELATED: What You Need to Know About iPhone and iPad Backups There’s no way around this aside from wiping the iPhone or iPad and starting fresh.
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This is why you always have to enter your PIN or passcode every time your device reboots - even if you’ve enabled touch ID.
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On a modern iOS device, the hardware encryption keys are actually protected with the passcode you enter. Enter the wrong passcode six times in a row and you’ll be informed your device is “disabled” for a period of time, preventing you (or an attacker) from trying over and over again.